Hospitality Service Skills Training

   
   
 

"Re-discover the basics to customer service excellence"

 
 

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 food service training

 wine & beverage service training

 bartender service skills training

 
 

- introduction, attributes & hygiene

- obligations to consumer

- service staff duties & responsibilities

- pre-service preparation and duties

- procedure before service of a meal

- technical skills & practical tasks

- social skills & menu knowledge

- control system & order taking skills

- introduction, attributes & hygiene

- obligations to consumer

- knowledge of aperitifs

- basic wine service technical skills

- know your establishment's wine list

- practical wine service tasks

- social skills & point of sale

- control system & order taking skills

- Introduction, attributes & hygiene

- obligations to consumer

- bar terminology & glassware

- basic cocktail preparation, tips & tricks

- setting up & stocking a bar

- beer and beer terminology

- coffee and caffeine

- general drink recipes & liqueurs

 
   
   
   
   
   

 

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